A view to forget

The lobby’s spacious atmosphere was welcoming, setting a positive tone for our stay. We felt that the aesthetic charm was a definite highlight.

Unfortunately, our room fell short—it had a distressing view of the rooftop and was not as clean as we expected, which overshadowed the positives.

excellent central spot for city strolls and park views

I had a fantastic two-night stay where the staff was exceptional and made me feel right at home. The breakfast buffet was delicious and a great way to start my day of exploring nearby attractions like SouthPark, just a short walk away, and beautiful parks like Wing Haven Garden and Bird Sanctuary, which is less than 4 km away and perfect for a leisurely afternoon stroll.

The hotel had such a charming lobby, with warm tones and cozy seating that made me feel right at home. The cleanliness and accessibility were outstanding, making it easy for everyone to enjoy their stay comfortably.

More attention to housekeeping would be lovely.

The King Room was clean and comfortable, contributing to a pleasant stay. Breakfast was a highlight with a delightful buffet and attentive service that made mornings enjoyable. The patio area offered a relaxing atmosphere, particularly at night, but housekeeping needs improvement as it was a bit lacking. A more consistent approach to cleaning would enhance the experience overall.

The location was great, close to local attractions and restaurants, making it convenient for my visit. However, the room had several maintenance issues, such as a plugged tub drain and a broken curtain, which detracted from the experience. Despite the room challenges, the staff was helpful and addressed some repairs promptly. I appreciated their effort but expected better overall conditions for the price paid.

Staff was super friendly and remembered my name. The room was very clean and comfortable. The outdoor pool looked inviting, but I didn’t use it. Breakfast had a good variety, and the dining area was pleasant. A great stay! 😊

The spacious lobby was so inviting and cozy. Really loved hanging out there! However, the lack of backup lighting during the power outage was frustrating. 😟

The King Room offered a spacious layout with a comfortable bed that made it easy to settle in. The high-quality linens felt luxurious, and the room's overall design brought a nice blend of modern aesthetics and practicality.

While the location is convenient, particularly for shopping, parking seemed somewhat chaotic, with limited spaces available. I noticed some housekeeping hiccups. It took longer than expected to receive extra toilet paper after the initial stock ran low. The breakfast selection, though adequate, felt slightly lacking in variety compared to other hotels I've visited.

Amazing staff made my stay!

The team at breakfast was super friendly and made my mornings better. The room was comfy and clean, just what I expected. I was pretty disappointed that I couldn’t cancel my reservation on short notice, though. The bar area was nice, too, perfect for winding down. Overall, staff really made the difference for me.

After a rough stay at another place, this hotel really exceeded my expectations. The staff was friendly and remembered my name. The room was spotless and comfortable. The breakfast had a nice variety that kept me satisfied.

parking charges felt unnecessary

Just a top selection for a weekend respite in Charlotte with exceptional value. The air conditioning in my room kept me cool and comfortable during my stay. Make sure to check on the cleanliness of your room upon arrival.

The Hilton Garden Inn provided a pleasant experience with modern, spacious rooms and helpful staff. I appreciated the quick customer service, although the breakfast area could use clearer communication about gluten-free options. Overall, the stay was comfortable and enjoyable, despite minor inconveniences with parking and breakfast misunderstanding.